Covid-19 Protocols

Prior to 2020 we could not imagine the current global pandemic that we are all experiencing. In these unprecedented times, the health and safety of our clients is more important than anything else. As we move forward and learn about Coronavirus (COVID-19), we want you to know that we have a network of contacts providing us with updates on a regular bases so that we can help address any of your travel concerns. Our goal is to provide real-time information to help you travel smarter.

All elements of your travel including the supplier, airline, resort, and excursions have seen a variety of policy changes in response to Coronavirus (COVID-19). We are in constant contact with all of those elements to understand their latest policies and terms to benefit all of our clients whose travel may be impacted.

FREQUENTLY ASKED QUESTIONS:

Where Can You Travel Now?

Most of the Caribbean Islands, Costa Rica and Mexico Have Protocols for Vacation Travel. As part of the planning process we confirm the current protocols at the time of booking and provide updates prior to travel.

Why Are There Different Rules For Each Element Of The Package?

Booking a complete vacation pacakge can include a variety of elements including the airline, resort, supplier, excursions and insurance. Each of those elements that are built into the package may have different rules as far as cancellations, penalties/fees or refunds. Our goal is to provide the information required on each element of the package.

What Happens If My Vacation Is Cancelled?

There are so many variables that would need to be considered. All of the elements as part of the trip will have their own rules and fee structures. One consideration is to include trip insurance. As part of our planning process we will review the rules based on the elements you choose to book.

How Flexible Is It To Book Travel Now?

Most suppliers, airlines, resorts and excurions are being very flexible for travel plan changes. Each element does have its own rules, which we would review during the booking process. Flexibility would not guarantee that there would not be an increase in cost. In most cases any change would be subject to the pricing available for the new dates.

Why To Book With A Travel Agent?

We get asked all the time, “Why use a Travel Agent, Can’t I Book Myself?” You sure can but it takes time and energy. Many people do not realize all of the various elements that goes into booking your dream vacation. We spend the time to research the details of every element of the vacation to provide the most current information available. We take care of all the details so that your travel experience is worth every memory made.
PEACE OF MIND plays a first and foremost role in successful travel. We are here to see your trip through from dreaming status to scrap-booking those memories. When our travelers are unexpectedly stranded, just like the recent Corona outbreak, we have the ability to quickly assist travelers back on track. From lost luggage and cancelled flights to weather, health, and insurance claims, we strive to lighten the load.